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October 2007 - Posts

Ericsson authentication problem through ISA 2006

I'm getting the question quite often now about how to get an Ericsson device to successfully authenticate through ISA 2006 for ActiveSync.

The Problem: When we connect with an Ericsson device through ISA 2006 for ActiveSync we’re trying to use Forms-Based authentication instead of Basic and the authentication will fail. A Windows Mobile device will automatically perform a fall-back to Basic authentication and can then successfully authenticate but some other devices, for example an Ericsson device won’t automatically fall-back to Basic authentication.

Solution 1: Create a new web listener that only will use Basic authentication and then publish active sync to use that web listener.

Solution 2: Change the user agent mapping to get a device with the User Agent “SonyEricsson”  to use Basic authentication instead of Forms-Based authentication.

1.       Copy the “edit-user-agent.vbs” to the ISA 2006 server.
2.       Open a command prompt and run the script: cscript edit-user-agent.vbs
3.       Restart the firewall service

For more information about managing User-Agent Mappings in ISA 2006:
http://www.microsoft.com/technet/isa/2006/development/useragentmappings.mspx